Terms & Condition

Welcome to GSM Medical Center. By accessing or using our services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Terms

• GSM Medical Center provides medical services in accordance with the laws and regulations of the UAE.
• All patients are required to present valid identification and insurance details during registration.

2. Appointments and Consultations

• Patients must arrive on time for their scheduled appointments. Late arrivals may result in rescheduling.
• Appointments can be canceled or rescheduled with at least 24 hours’ notice.

3. Payments and Insurance

• Payment for services is required at the time of consultation unless covered by insurance.
• Patients are responsible for co-pays, deductibles, or any services not covered by their insurance provider.
• Invoices and receipts will be provided for all transactions.

4. Medical Records

• Patient medical records are confidential and managed in compliance with UAE healthcare regulations.
• Requests for copies of medical records must be made in writing and may incur a processing fee.

5. Patient Responsibilities

• Provide accurate personal and medical information.
• Follow the prescribed treatment plans and advice from healthcare professionals.
• Respect the rights and privacy of other patients and staff.

6. Limitations of Liability

• GSM Medical Center is not liable for delays, interruptions, or errors caused by circumstances beyond our control.
• Medical outcomes depend on the accuracy of patient-provided information and adherence to treatment plans.

7. Changes to Terms

• GSM Medical Center reserves the right to amend these Terms and Conditions at any time. Updated terms will be posted on our website and made available in our facilities.